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<p><strong>FREQUENTLY ASKED QUESTIONS.</strong></p><p><br /><strong>1. What does the name "Arte en Barro" signify?<br /></strong>It’s means that the art is primarily reflected through the paintings personal touch. Clay is the medium, the painting is the art.</p><p><strong>2. How long has your company been creating these wonderful works of art?<br /></strong>We have been in business since 2003, but we have been involved in artistic pursuits our entire life.</p><p><strong>3. What is Arte en Barro's best product?</strong><br />Artists are like parents, and their creations are like children. We have no favorites because all of our products are our best products.</p><p><strong>4.</strong> <strong>How often are new products developed and showcased on "Arte en Barro"?<br /></strong>Since all of our products are unqiue and inspired, new products are showcased at regular intervals. No one knows the timetable of inspiration and art.</p><p><strong>5. How different are the final products from the products shown on the website?<br /></strong>Every product is unique, the pictures shown on the website are approximations of the final products. The variation is slight, usually just different shades of color. Remember, every piece is truly unique and represents the artist’s inspiration and personal touch. </p><p><strong>6. How does "Arte en Barro" handle the shipping of products I buy?</strong><br />We ship Worldwide through FedEx or DHL If shipped outside Mexico, we will send you an estimate of shipping costs, after you submit your order. International Orders may require more time to arrive.<br />We professionally pack all our pieces. Each item is carefully "Bubble-Wrapped" and then individually packed in a rigid carton box. We further protect the ceramic with cushioning material (paper, foam pads or "peanuts") inside the box on all sides of the item. All packing materials are new and clean.</p><p><strong>7. Can Arte en Barro create a custom ordered product for my weddings or anniversary?</strong></p><p><strong>8. Does "Arte en Barro" have a showroom that is open to the general public?<br /></strong>Our showroom is open by appointment only. We enjoy every opportunity to show our artwork. Click <u><a href="http://www.arteenbarro.com/php/contact.php">here</a></u> to set an appointment to visit our showroom.</p><p><strong>9. Does "Arte en Barro" showcase its artwork in other locations?<br /></strong>In various times, our products are displayed in museums, cultural centers, and private showrooms.</p><p><strong>10. Is my personal information kept confidential?<br /></strong>We respect the privacy of all visitors to our website. Your personal information is always kept confidential. We will never sell or share your personal information to other marketers. Your personal data is used to provide you a customized service according to your needs, in this case, offering selective publicity or contents that can be of your interest and only if previously you have indicated to receive them.<br /><em>Note:</em> Our web site has links to other sites. Once you go to another site, you are subject to the privacy policy of the new site.</p><p><strong>11.How is the payment procedure done?</strong><br />As soon as you buy a product through our site, we will send you a notification email or make a telephone call to you (depends on the sent information). We will give you details about time delivering and we will ask you to make bank deposit to aur account. Once the amount is deposited in our account we will send you the product to the address which you have provide us. </p><p><br /></p><p><br /> </p><p><br /></p>
Arte en Barro, © 2004 - 2006
